Urgent, a Techniche product 2025.3.12

The Urgent mobile application serves as a critical tool for users across various roles, including service engineers and contractors, enhancing operational efficiency within maintenance management processes.

Utilizing the Urgent mobile app enables users to:

• Access and manage work orders remotely, locate assets, review asset maintenance history, and respond promptly to new work requests.
• Conduct contractor accreditation verifications efficiently.
• Document asset downtime accurately for reporting purposes.
• Update and maintain asset information in real-time.
• Handle work orders for multiple clients through a unified platform with a single login, streamlining workflow management.

Key features of the app include:

• A process map tailored to any configured Urgent workflow, facilitating clear task navigation.
• Complete transparency regarding task completion status and responsible personnel.
• Automatic logging of GPS coordinates to ensure location accuracy and accountability.
• Offline capability that allows users to operate without network connectivity, with data synchronization once connectivity is restored.
• Access to comprehensive site, work order, and asset details, including:
• • Site operating hours and locations.
  • Asset specifics such as model, manufacturer, and installation date.
  • Detailed work order information, with updates on job progress.
  • Related documentation, including warranties and manuals.

Please note: Activation of the mobile app feature within Urgent is required for optimal functionality of the Urgent mobile application.